Shipping policy
Global Delivery
FJELVA offers international shipping for customers worldwide.
Every order is carefully prepared and packaged to ensure your products arrive safely and in excellent condition.
Processing Time
Orders are usually processed within:
1–3 business days
After your order has been shipped, you will receive a confirmation email with tracking information where available.
Delivery Times
Estimated delivery times:
Germany
2–5 business days
European Union
3–10 business days
Worldwide
5–14 business days
Please note that delivery times may vary due to:
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Customs procedures
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Local carrier delays
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Public holidays
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Unexpected logistics disruptions
Customs and Import Fees
For international orders outside the European Union, additional customs duties, taxes or import fees may apply.
These costs are the responsibility of the customer unless otherwise stated.
Tracking
When available, tracking information will be provided by email after shipment.
Delivery Issues
If your order has not arrived within the expected delivery timeframe, please contact:
Please include:
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Order number
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Name
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Delivery address
We will investigate the shipment and assist you.
FJELVA
Nordic Water Rituals